Shipping policy

Last updated: October 3, 2026

Thank you for shopping with AZUEM.

This Shipping Policy explains our order processing, shipping, delivery, tracking, and related practices. Please review it before placing an order.

ORDER PROCESSING

Orders are typically processed within 24 hours after payment has been successfully received.

Processing times may occasionally be longer during weekends, public holidays, promotional periods, unusually high order volume, product availability issues, or other circumstances that reasonably affect fulfillment.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

AZUEM products may be fulfilled and shipped directly by third-party suppliers, warehouses, or fulfillment partners.

SHIPPING DESTINATIONS

AZUEM currently ships to addresses within the United States.

If your destination is not available at checkout, we are currently unable to ship to that location.

We may update our available shipping destinations in the future based on carrier availability, supplier capabilities, legal requirements, and operational considerations.

SHIPPING COSTS

We currently offer free standard shipping within the United States.

Any applicable shipping charge or other delivery-related cost will be displayed at or before checkout.

SHIPPING TIMES

Estimated delivery within the United States is typically:

5–12 business days after dispatch

Delivery timeframes are estimates and are not guaranteed unless expressly stated otherwise.

Actual delivery times may vary due to carrier operations, weather, public holidays, transportation disruptions, address issues, fulfillment delays, or other circumstances outside our reasonable control.

SHIPPING DELAYS

We make reasonable efforts to process and ship orders within the timeframes communicated through our store.

Delays may occasionally occur due to circumstances outside our reasonable control, including carrier delays, severe weather, transportation disruptions, public holidays, supplier or fulfillment disruptions, or other unforeseen events.

If we are unable to fulfill an order, we may cancel the affected order and issue an appropriate refund to the original payment method.

Nothing in this section limits any rights or remedies available under applicable law.

TRACKING INFORMATION

Tracking information will generally be provided after your order has shipped.

Please allow reasonable time for tracking information to become active after the package has been transferred to the carrier.

Tracking information may not update continuously while a shipment is in transit. A temporary lack of tracking updates does