Privacy policy
Last updated: September 15, 2026
AZUEM operates this store and website, including the related information, content, features, tools, products, and services offered through the store (collectively, the "Services").
Our store is powered by Shopify, which provides the ecommerce platform and related technology that enables us to offer the Services to you.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, make a purchase or other transaction, create or use an account, communicate with us, or otherwise interact with AZUEM.
For purposes of this Privacy Policy, "AZUEM," "we," "us," and "our" refer to the operator of this store trading as AZUEM.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.
If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control with respect to those matters.
PERSONAL INFORMATION WE COLLECT OR PROCESS
"Personal information" means information that identifies, relates to, describes, or can reasonably be linked to an individual or household, as defined under applicable law.
Depending on how you interact with the Services, the features you use, and applicable law, we may collect or process the following categories of personal information:
- Contact information, such as your name, email address, telephone number, billing address, and shipping address
- Order and transaction information, such as products you view, add to your cart, purchase, return, or cancel, as well as order history, shipping information, transaction details, and payment status
- Account information, if you create or use a customer account, including account identifiers, preferences, and settings
- Communications and customer service information, including information you provide when you contact us, submit a return or refund request, report an issue, or otherwise communicate with us
- Device and network information, such as your IP address, browser type, device identifiers, network connection information, and similar technical information
- Usage information, including information about how you browse, interact with, and use our website and Services
- Marketing and advertising information, such as marketing preferences, interactions with advertisements or promotional communications, and information collected through cookies, pixels, and similar technologies
- Payment and financial transaction information necessary to process your purchase. Payment card information is generally processed directly by Shopify, payment processors, or other payment service providers. AZUEM may receive transaction details, payment status, and limited payment-related information rather than complete payment card details.
We may also collect other information that you voluntarily provide to us.
Information that has been lawfully anonymized or de-identified so that it cannot reasonably identify or be linked to you is not treated as personal information to the extent provided by applicable law.
SOURCES OF PERSONAL INFORMATION
We may collect personal information from the following sources:
- Directly from you, including when you browse our store, place an order, create or use an account, contact us, request a return or refund, subscribe to marketing communications, or otherwise provide information to us
- Automatically from your browser, device, or use of the Services, including through cookies, pixels, log files, and similar technologies
- From Shopify and other service providers that help us operate the store and provide the Services
- From payment processors, shipping carriers, fulfillment providers, customer support providers, analytics providers, advertising partners, and other service providers or business partners where permitted by applicable law
- From other sources where you direct or authorize information to be provided to us or where otherwise permitted by law
HOW WE USE PERSONAL INFORMATION
Depending on your interaction with the Services, we may use personal information for the following purposes:
PROVIDING AND FULFILLING THE SERVICES
We may use personal information to:
- Process and manage orders and payments
- Fulfill, ship, and deliver purchases
- Provide order confirmations, shipping updates, and other transactional communications
- Process returns, refunds, cancellations, and other customer requests
- Create and manage customer accounts
- Provide customer support
- Maintain records relating to transactions and our business relationship with you
IMPROVING AND PERSONALIZING THE SERVICES
We may use personal information to understand how customers use our Services, improve our website and products, troubleshoot problems, remember preferences, and provide a more relevant shopping experience.
SECURITY AND FRAUD PREVENTION
We may use personal information to authenticate transactions, protect accounts and the Services, detect and prevent fraud, misuse, security incidents, illegal activity, and other harmful or unauthorized conduct.
MARKETING AND ADVERTISING
Where permitted by applicable law, we may use personal information to send marketing or promotional communications and to measure, personalize, or improve advertising.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.
If you unsubscribe from promotional communications, we may still send you non-promotional messages, including communications relating to your orders, transactions, account, customer service requests, or changes to our policies.
LEGAL AND BUSINESS PURPOSES
We may use personal information as reasonably necessary to:
- Comply with applicable laws, regulations, tax, accounting, and recordkeeping obligations
- Respond to lawful requests, court orders, subpoenas, government authorities, or legal proceedings
- Establish, exercise, or defend legal claims
- Investigate or enforce our Terms of Service, policies, and other agreements
- Protect the rights, property, safety, and legitimate interests of AZUEM, our customers, Shopify, our service providers, or others
COOKIES AND SIMILAR TECHNOLOGIES
We, Shopify, and certain service providers may use cookies, pixels, local storage, and similar technologies in connection with the Services.
These technologies may be used to:
- Operate and secure the website
- Remember your settings and preferences
- Maintain shopping cart and checkout functionality
- Understand website traffic and customer interactions
- Measure performance and analytics
- Prevent fraud and security incidents
- Support marketing, advertising, and personalization where permitted by applicable law
Depending on your location and our store configuration, you may be able to manage certain cookie, advertising, or data-sharing preferences through our cookie banner, privacy settings, data-sharing opt-out tools, browser settings, or other privacy controls made available through the Services.
Disabling certain cookies may affect the functionality of the Services.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information where reasonably necessary for legitimate business purposes and as permitted by applicable law, including to:
- Shopify, which provides the platform and technology used to operate our store
- Payment processors and payment service providers that process payments and transactions
- Shipping carriers, logistics providers, and fulfillment providers that assist with delivering orders
- Technology, hosting, cloud storage, security, customer support, and other service providers
- Analytics, marketing, and advertising service providers and partners where permitted by applicable law
- Professional advisers, including accountants, auditors, insurers, and legal advisers
- Government agencies, courts, law enforcement authorities, regulators, or other parties where disclosure is required or permitted by law
- A buyer, successor, or other relevant party in connection with an actual or proposed merger, sale, financing, restructuring, acquisition, bankruptcy, or transfer of all or part of our business or assets
- Other parties when you direct, request, authorize, or consent to the disclosure
We do not sell personal information for money.
However, depending on the technologies and services used by our store, certain disclosures of personal information for advertising or analytics may be considered a "sale," "sharing," or processing for "targeted advertising" under certain U.S. state privacy laws even where no money is exchanged.
Where applicable law provides you with a right to opt out of such activity, we will provide or honor the applicable privacy choices and opt-out mechanisms required by law.
RELATIONSHIP WITH SHOPIFY
The Services are hosted and powered by Shopify.
Shopify processes personal information to provide and improve the ecommerce platform and related services used by AZUEM.
Information submitted through the Services may be transmitted to and processed by Shopify and its service providers in countries other than the country in which you reside.
In some circumstances, Shopify processes personal information on our behalf as a service provider or processor. In other circumstances, including when you use Shopify's own consumer-facing services such as Shop or Shop Pay, Shopify may process personal information for its own purposes as described in Shopify's privacy policies.
If we use Shopify features such as Shopify Network Intelligence or other enhanced services, Shopify may process certain information about your interactions with our store and other Shopify merchants to provide applicable features, personalization, analytics, or advertising, subject to Shopify's terms and applicable privacy choices.
For more information about how Shopify handles consumer personal information, please review the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, complete transactions, maintain appropriate business and financial records, comply with tax, accounting, legal, and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.
The length of time that we retain information may vary depending on the type of information, the nature of our relationship with you, applicable legal requirements, and our legitimate business needs.
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
SECURITY OF YOUR INFORMATION
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no security system, method of electronic transmission, or method of storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality and security of any account credentials associated with the Services.
Please do not send highly sensitive or confidential information to us through unsecured communication methods.
YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and the laws that apply to you and to AZUEM, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to or information about personal information we maintain about you
- Request a copy of certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request data portability where applicable
- Object to or request restriction of certain processing where applicable
- Opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising where applicable
- Withdraw consent where our processing is based on consent, subject to applicable law
- Appeal certain decisions relating to a privacy request where applicable
These rights are not absolute and may be subject to legal exceptions, limitations, verification requirements, or other conditions.
To submit a privacy request, please contact us at:
We may need to verify your identity before completing certain requests.
Where permitted by applicable law, you may use an authorized agent to submit a request on your behalf. We may request reasonable evidence that the agent has authority to act for you.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states may have additional rights under applicable state privacy laws.
Where such laws apply to AZUEM and to the processing of your personal information, these rights may include access, correction, deletion, portability, and the right to opt out of certain sales, sharing, targeted advertising, or profiling as provided by applicable law.
Where required by applicable law and supported through our store's privacy controls, we will also recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control, as applicable.
You may exercise applicable rights by using the privacy controls made available through our store or by contacting us at azuemofficial@gmail.com.
CHILDREN'S PRIVACY
The Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us at azuemofficial@gmail.com so that we can review the matter and take appropriate action.
Where applicable law provides a higher age threshold or additional protections for minors, we will comply with those requirements.
THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party websites or services that are not controlled by AZUEM.
We encourage you to review the privacy policies and terms of any third-party website or service before providing personal information to them.
INTERNATIONAL DATA TRANSFERS
AZUEM is operated from Taiwan, while Shopify and other service providers that support our Services may operate or process information in other countries.
As a result, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.
Privacy and data protection laws in those countries may differ from the laws where you live.
Where required by applicable law, we and our service providers will use legally recognized safeguards or transfer mechanisms for applicable international transfers of personal information.
ADDITIONAL NOTICE UNDER TAIWAN PERSONAL DATA PROTECTION LAW
Because AZUEM is operated from Taiwan, the following information is provided regarding the collection and use of personal information:
Collector:
AZUEM, the operator of this store.
Purposes of collection and use:
Personal information may be collected and used for ecommerce transactions, payment and order processing, shipping and fulfillment, customer service, returns and refunds, account administration, marketing where permitted, analytics, fraud prevention, information security, business administration, tax and accounting obligations, dispute resolution, and legal compliance.
Categories of personal information:
The categories may include contact information, identification and account information, order and transaction information, payment-related information, shipping information, communications, device and usage information, marketing preferences, and other information described in this Privacy Policy.
Period of use:
Personal information will be used and retained for the period reasonably necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal, tax, accounting, recordkeeping, fraud prevention, dispute resolution, and other legitimate business requirements.
Territory of use:
Personal information may be processed in Taiwan and in other countries or regions where Shopify, payment processors, shipping and fulfillment providers, cloud service providers, analytics providers, advertising partners, or other authorized service providers operate.
Recipients:
Personal information may be used by or disclosed to AZUEM, Shopify, payment processors, shipping and fulfillment providers, technology and cloud service providers, customer support providers, analytics and advertising partners where permitted, professional advisers, and government or regulatory authorities where required by law.
Methods of use:
Personal information may be collected, processed, stored, transmitted, analyzed, and otherwise used through electronic, automated, and non-automated means reasonably necessary to provide and operate the Services and for the other purposes described in this Privacy Policy.
Your rights:
Subject to applicable law, you may have the right to inquire about or review your personal information, request a copy, request supplementation or correction, request cessation of certain collection, processing, or use, and request deletion.
You may contact us at azuemofficial@gmail.com to exercise applicable rights.
Effect of not providing personal information:
You may choose not to provide certain personal information. However, where information is necessary to process a payment, fulfill or deliver an order, provide customer support, create or maintain an account, comply with legal requirements, or provide another requested service, we may be unable to complete the transaction or provide the relevant Service without that information.
COMPLAINTS
If you have a complaint or concern about how we handle your personal information, please contact us at azuemofficial@gmail.com.
Depending on where you live, you may also have the right to contact or lodge a complaint with an applicable privacy or data protection authority.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technologies, legal requirements, or other operational reasons.
When we update this Privacy Policy, we will post the revised version on this website and update the "Last updated" date.
Where required by applicable law, we will provide additional notice of material changes.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us at:
Email: azuemofficial@gmail.com
AZUEM